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A Restaurant Shouldn’t Give You A Numb Butt

Got a free meal (for 7!) at Red Robin today.

It’s usually not a good thing when they give you your meal for free.

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  1. We didn’t get our food for over an hour after we ordered it. And, then, our food was cold when it did arrive. Our server blamed the kitchen…but the manager I spoke to seemed to suggest that the kitchen was fine and that the problem lay with our server.

  2. Ok. Just wondered. If you couldn’t eat it – they should have given you some future meals too. Restaurants used to do that – but not any more I guess. At least you didn’t have to pay for it.

  3. I know. I hate when that happens. I bet it will be a while before you go back. I don’t like all of them passing the buck. The buck stops with the manager. He should have stepped in – and stepped up sooner. I would call their corporate office too. You have a right to complain.