Well, let’s see. 1) Yeah, this is my blog, so it’s written fom my perspective. 2) If I were shopping for a mail host I would want to know something like this, so I up it out for whoever is curious. 3) The Fastmail people could certainly have done more—they were very, very slow dealing with my mail being completely lost. 4) I simply posted what happened. Anyone, like you, can still make whatever choices you want. 5) I’ve found the PolarisMail support to be extremely swift, personal, and helpful.
Bottom line, Fastmail screwed up and had a terrible immediate response. They never did anything to assure me it wouldn’t happen again. PolarisMail has been much more helpful and assured me they would never bounce mail without plenty of warning and questions about suspicious behavior.